Your Privacy Matters

    Privacy Policy

    We are committed to protecting your privacy and handling your personal information responsibly.

    Last Updated: January 1, 2024

    This Privacy Policy is effective as of the date listed above and applies to USA Property Rehab LLC and all services provided in Alabama.

    Our Commitment to Privacy

    USA Property Rehab LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

    By using our services or providing information to us, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our services.

    Information We Collect

    • Personal Information: Name, address, phone number, email address when you request services or quotes
    • Property Information: Property address, type, project details, and photos you voluntarily provide
    • Communication Records: Records of our communications including emails, phone calls, and text messages
    • Payment Information: Billing details and payment history (processed securely through third-party providers)
    • Website Usage: IP address, browser type, pages visited, and time spent on our website

    How We Use Your Information

    • Service Delivery: To provide property rehabilitation and maintenance services you've requested
    • Communication: To respond to inquiries, provide quotes, schedule appointments, and update you on projects
    • Business Operations: To process payments, maintain records, and improve our services
    • Marketing: To send service updates and promotional materials (you can opt-out anytime)
    • Legal Compliance: To comply with applicable laws and regulations in Alabama

    Information Sharing

    • Service Providers: We may share information with trusted contractors, suppliers, and service providers who assist in delivering our services
    • Legal Requirements: We may disclose information when required by law, court order, or government authority
    • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of business assets
    • Consent: We may share information with your explicit consent for specific purposes
    • We DO NOT sell, rent, or trade your personal information to third parties for marketing purposes

    Data Security

    • Encryption: We use SSL encryption to protect data transmitted through our website
    • Access Controls: Limited access to personal information on a need-to-know basis
    • Physical Security: Secure storage of physical documents in locked facilities
    • Regular Updates: We regularly update our security measures to protect against threats
    • Third-Party Security: We work only with vendors who maintain appropriate security standards

    Your Privacy Rights

    Access & Correction

    You have the right to access and correct your personal information we hold.

    Opt-Out Rights

    You can opt-out of marketing communications at any time.

    Data Deletion

    You may request deletion of your personal information, subject to legal requirements.

    Data Portability

    You can request a copy of your personal information in a portable format.

    Contact Us About Privacy

    If you have questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your information, please contact us:

    Email

    For privacy inquiries

    proctordonnie@gmail.com

    Phone

    Speak with our privacy officer

    205-281-0940

    Mail

    Written correspondence

    USA Property Rehab LLC
    Privacy Officer
    Birmingham, AL 35203

    Response Time: We will respond to privacy requests within 30 days of receipt. For urgent privacy concerns, please call us directly at 205-281-0940.